Privacy Policy

The purpose of this privacy policy (this "Privacy Policy") is to inform users of www.babybliss.co about the personal data we will collect; the use of collected data; who has access to the data collected; the rights of Site users; and
The Site's cookie policy. This Privacy Policy applies in addition to the terms and conditions of our Site. Protecting your privacy is our highest priority.

Collection and Use of Personal Data
By using our Site users agree that they consent to: the conditions set out in this Privacy Policy; and the collection, use, and retention of the data listed in this Privacy Policy. When you purchase from Baby Bliss, we collect the following data for payment and shipping purposes: including:

First and last name;
Email address;
Phone number;
Address; and
Payment information.

We collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first. Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

Use of Cookies
Baby Bliss may use cookies to improve online user experience. A cookie is file that is stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted and you can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience. We use cookies on our Site to improve the design and functionality of our Site by collecting data on how you access our Site. We use Shopify Encrypted Security for your protection.

Children
We do not collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted immediately.

Modifications
This Privacy Policy may be updated from time to time in order to reflect any changes to our data collection process. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates.

If you have any questions or concerns reach out to us by email at hello@babybliss.co.

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When will I receive my order after I purchase?

Once you purchase from Baby Bliss, your order takes us 1-3 days on average to prepare. Once we have prepared your order: If you are in Canada, you should receive it within 4-6 business days. If you are in the USA, you should receive your package within 4-8 business days. Delivery time may change slightly during high traffic shipping periods.

How do I know if this product is safe?

Safety is our number one priority. Our baby essentials are tested under the Canada Consumer Product Safety Act (CCPSA) and The Consumer Product Safety Improvement Act (CPSIA) requirments. Free of BPA, PVC, Phthalates, Lead and Cadmium. They are not third party tested, they are tested directly by Baby Bliss.

Please refer to our 'Product Safety Testing' page for more information.

Do you offer local delivery?

Yes! We provide delivery within Nova Scotia, Canada, and surrounding areas including: Halifax, Bedford, Dartmouth, Elmsdale and Truro. Simply indicate your delivery address in the 'Delivery Instrustions' box on the delivery page. Delivery service has an estimated delivery time of 1-7 business days.

Do you ship internationally?

At this time, we only offer shipping to Canada and the USA.

How do I track my order?

Simply scroll to the bottom of this page and click 'Track Your Order' on the Footer Menu and type in your tracking number. Yay, time to celebrate – it’s on its way!

How do I care for my items?

We recommend always washing feeding and teething items before use. Wash with warm soapy water or add them to the top rack of the dishwasher. You can sterilize all Baby Bliss silicone items in boiling water; with the exception of the Teether Ring wooden ring component and the spoon in the Bowl & Spoon set with the wooden end.

What is the return policy?

Not satisfied with your order? You have 30 days to return your order for a full refund. Restrictions may apply. Please see 'Shipping and Returns' below for more information.

What is the best way to get in touch with you?

You can contact us us by email at hello@babybliss.co. We will do our best to respond to you within 24-48 hours.