Delivery Time
Standard shipping is offered on all domestic orders amounted to $60 and over. To be eligible for standard free shipping, orders must be placed and shipped within Canada or the USA.

Canada Post Standard Shipping
Normal delivery time is 4-6 business days from the ship date. Orders are processed and shipped within 24 hours (1 business day).

Returns
If you are unsatisfied with your order – please email our support team and we will do our best to help you out! Make sure to attach your receipt to the email. If you are unsatisfied with your order – please email our support team and we will do our best to help you out! Make sure to attach your receipt to the email.

To be eligible for a return, your item must be in the same condition that you received it. The product must be unused, sealed, and in its original packaging. Customers are responsible for covering the return shipping costs.

Once we receive your order, you will be automatically refunded on your original payment method. Please, allow up to 5 business days for your financial institution to process the refund.

Product Damage and Defect Rate
Any product damage or defect should be notified to Baby Bliss within 24 hours of receiving your delivery. Please email us with the issue and attach photos of the entire package, showing the overall condition of the package; the opened package, with the contents and inner packaging in the package being clearly visible; and a detailed photo of the item. We will get back to you as soon as possible.

Once we receive your order, you will be automatically refunded on your original payment method. Please, allow up to 5 business days for your financial institution to process the refund.

Any questions or concerns? Email us at hello@babybliss.co.